Placeholder DaVarg - Service & Returns - Castello DaVarg®

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SERVICES AND RETURNS


Every DaVarg article we make and sell comes with a satisfaction guarantee. If you are not fully delighted with the DaVarg article, we don't expect you to keep it. Please send it back and we will exchange it or offer a full refund of the purchase price.


We know that the only way to fully experience the character and elegance of leather is to use them. As the leather matures in your wear and care, you can experience the durability of authentic handmade leather. We are confident that you are going to appreciate the elegance and character as leather ages and becomes a part of your everyday life.  This confidence is backed by our 45-day return policy.


45-DAY RETURNS

Our return policy is straightforward. If you are not fully satisfied with your DaVarg article, send it within 45 days for a refund or exchange.  You don't even have to tell us why you are returning it. It is that simple! 


Please note that personalized and bespoke items are not returnable.  Please contact us for the service options for such items. 

SERVICE REQUESTS

If your DaVarg article needs special care or service, please use the form below to contact us. Please provide the details so we can understand the request and contact you if needed. 


Once we process the request, we will contact you directly to arrange the service or exchange of the article. Please allow 48 hours to process online and email requests. 


REQUEST FORM

To request a return or a service, please send a message or call (800)-647-6490.